WCL Facilities Management Services

Emergency & Maintenance Support

emergency helpWe offer a dedicated emergency support service to all our clients.

Day or night, weekends and holidays you can rest assured that any emergency repair is covered.

From instances like a leak, power failure, heating failure or break in our dedicated out of hours service will respond within 3hrs of calling up.

Where a permanent repair is not possible a working solution will be provided.

Eg; if there is a leak our engineers will cap off the leak to save any further damage and the office will inform the client of what was found, the client can then either arrange for the repair themselves or instruct our day team to carry out the permanent repair.

In instances of heating failure; we can supply the occupant with temporary heating to allow the landlord time to have the issue sorted.

In the case of a break in; we can board up and secure the property in order for a permanent repair to be carried out.

All our engineers are trained in all aspects of emergency repairs and thus no incident is beyond our capabilities.

We have fully trained and accredited electricians registered with NICEIC.

One of who is also trained in all aspects of maintenance from boarding to plumbing and everything in between.

All of our maintenance engineers are trained to use drain jetters and carry out cctv drain survey so no blockage is a problem for us.

We also run our subsidiary Doctor Drain for those unpleasant jobs.

Most of our engineers are also trained in crime and trauma scene control. Which includes deceased estate clearance and reinstatement.

Our dedicated VOIDS team work alongside our maintenance teams to have a void property back to a lettable standard in days and not weeks.

We also have our very own carpet & flooring division under the name of JJ Flooring, which has been running since 1984. Offering carpets for both domestic customers & landlords.

So when we say we are the only company a landlord needs, we can back it up.

Our motto is… “If anyone can do it we can & if it seems impossible put us to the test and watch us turn the impossible into the possible”